Support
Quick answers for billing, subscriptions, and privacy. If you need help, contact us and we’ll get back to you.
How do I contact support?
Email us at support@fyn-labs.com or call +1 (505) 209-7025.
Is ARES medical advice?
No. ARES is for informational, wellness and performance purposes only. It does not provide medical advice, diagnosis or treatment.
How do subscriptions work?
Subscriptions are billed via Apple App Store or Google Play (depending on your device). You can manage renewal and cancellation in your store account settings.
How do I cancel my subscription?
Cancel directly in your Apple/Google subscription settings. Uninstalling the app does not automatically cancel a subscription.
Refunds
Refunds are handled by Apple or Google under their respective policies. Please check your App Store / Play Store purchase history.
What data sources can I connect?
Depending on the product version, you can connect wearable and health data sources (e.g., Apple Health) and provide additional inputs. Availability may vary by region and device.
Data privacy
Read our Website Privacy Policy and App Privacy Policy.
Where can I find the Terms (EULA)?
See Terms of Use (EULA).
Company address
FYN Labs LLC
1209 Mountain Road Pl NE # 6408
Albuquerque, NM 87110
USA
1209 Mountain Road Pl NE # 6408
Albuquerque, NM 87110
USA